Choosing an ABA provider is one of the most important decisions you’ll make for your child. Every clinic is a little different, and while credentials and insurance matter, the “best” clinic is ultimately the one that is the best fit for your child and your family. Mindful Play ABA, for example, is not a great fit for every family.
Whenever possible, tour more than one clinic. A website can tell you a lot, but walking through the space and meeting the staff gives you a much better sense of the environment. Is the clinic welcoming? Do the children appear engaged? Are staff interacting with kids in a positive, respectful way?
Come prepared with questions. Ask what the clinic believes makes them unique or what they consider their specialty within the ABA field. Some clinics may focus on early intervention, while others have expertise in social skills, severe behavior, school readiness, or supporting older learners. There isn’t one “right” answer—it simply helps you determine whether their strengths match your child’s needs.
It’s also reasonable to ask about staffing. What is the typical BCBA caseload? Approximately how many Registered Behavior Technicians (RBTs) might work with your child each day or throughout the week? How often will your child work directly with the BCBA, and how frequently will you meet with the BCBA? Strong communication between families and the supervising BCBA is essential.
Don’t forget to consider the practical side of treatment. Is the clinic close enough that the drive won’t become overwhelming several days each week? Do you prefer clinic-based services, in-home therapy, or a combination of both? How many therapy hours are being recommended, and does that schedule realistically fit your family’s routine? Will you also need Speech, OT or other services and, if so, are they offered under the same roof?
During your visit, notice how much time the team spends learning about your child. They should ask thoughtful questions about your child’s strengths, interests, communication, challenges, and your family’s goals. The assessment isn’t just about determining whether your child qualifies for services—it’s also an opportunity for both of you to decide whether you’re a good fit.
Finally, ask about timelines. How long is the wait for an assessment? Once insurance approval is received, how long does it typically take before therapy begins? These are two separate steps, and understanding both can help you plan. Often, a clinic may say they have no waitlist and only mean there is no wait to get an assessment or tour but there is a multi-months long wait to get on the schedule once approved.
Perhaps most importantly, choose a clinic where you feel comfortable asking questions and being completely honest. A trusting relationship with your child’s BCBA and therapy team leads to better collaboration, better communication, and ultimately better outcomes. Your family deserves a provider who not only delivers quality services but also partners with you every step of the way.
Dr. Nicolle Carr